GDPR & Data Protection Rights

EU Regulation 2016/679 (GDPR) & Spanish Organic Law 3/2018 (LOPD-GDD)

1. Our Commitment to Data Protection

At Wee Stay, we are committed to safeguarding the privacy and personal data of our property owners, holiday guests, long-term tenants, and website visitors. We process personal data strictly in adherence to European data protection standards.

2. What Rights Do You Have Under the GDPR?

Under the General Data Protection Regulation, individuals located in the European Union have the following fundamental rights regarding their personal data:

• Right of Access (Art. 15 GDPR): You have the right to request a copy of the personal data we hold about you.
• Right to Rectification (Art. 16 GDPR): You have the right to request the correction of inaccurate or incomplete information.
• Right to Erasure / "Right to be Forgotten" (Art. 17 GDPR): You may request the deletion of your personal data when it is no longer necessary for the purposes collected, subject to legal statutory retention requirements (such as Spanish tax and police guest reporting laws).
• Right to Restriction of Processing (Art. 18 GDPR): You can request that we limit how your data is used under certain circumstances.
• Right to Data Portability (Art. 20 GDPR): You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Object (Art. 21 GDPR): You have the right to object at any time to the processing of your personal data for direct marketing or based on legitimate interest.

3. How to Exercise Your Rights (ARCO-POL)

Exercising your data rights with Wee Stay is completely free of charge. Simply contact us using either of the following channels:

Please include proof of identity (such as a copy of your ID/NIE/Passport) and specify the exact right you wish to exercise so we can handle your request promptly. We respond to all verified requests within 30 days as mandated by EU law.

4. Supervisory Authority

If you believe that our processing of your personal data infringes applicable data protection regulations, you have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) at www.aepd.es.